NDO-K-NDOUserInGroup is "stucked" in IsReset state

Hi experts,

I am facing something intresting and I don't know the answer for it.
There is an employee how has a NDOuser account. There is a business role and it has a NDO group assigned to the business role. I want to assign a business role to the employee and the NDO user is not getting the NDO group.
The error is the following: NDO-K-NDOUserInGroup is always in IsReset state. The JobQueue and the DPRMemberShipAction is totally empty. I am using OIM 8.1.4.
If you have any idea why the NDO-K-NDOUserInGroup is stucked in IsReset state please share it.

Many thanks and best regards!

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0 Troy Grandy over 2 years ago

Check the dialog journal in job queue info, it should state why that DBQueue task is in reset.
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0 attila mekker over 2 years ago in reply to Troy Grandy

Hi Troy, thank you for your advice. I checked the dialog journal, but there was nothing helpful. Meanwhile the problem was found. IsLockChangeInProgress=1 was set on Person object, this has blocked the process. It was changed to 0 and now it works as expected.
Many thanks for your fast reply anyway!
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0 attila mekker over 2 years ago in reply to Troy Grandy

Hi Troy, thank you for your advice. I checked the dialog journal, but there was nothing helpful. Meanwhile the problem was found. IsLockChangeInProgress=1 was set on Person object, this has blocked the process. It was changed to 0 and now it works as expected.
Many thanks for your fast reply anyway!
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NDO-K-NDOUserInGroup is "stucked" in IsReset state