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Server seems to have no valid authentication mechanisms configured -> trying without authentication.

saurabh g

Hi,

OneIM version 8.2.1

I have configured the SMTP service account in Mail notification. But we kept getting an authentication error.

I have ensured the credentials are working and mail is going through the telnet command.

    Server seems to have no valid authentication mechanisms configured -> trying without authentication.
    [MailKit.Net.Smtp.SmtpCommandException] 5.7.1 Unable to relay
       at StdioProcessor.StdioProcessor._Execute(Job job)
       at VI.JobService.JobComponents.MailComponent.Activate(String task)
       at VI.JobService.JobComponents.MailComponent._SendRichMail()
       at VI.JobService.JobComponents.MailComponent._Send(MimeMessage message, MailSecurity security)
       at MailKit.MailTransport.Send(MimeMessage message, CancellationToken cancellationToken, ITransferProgress progress)
       at MailKit.Net.Smtp.SmtpClient.Send(FormatOptions options, MimeMessage message, CancellationToken cancellationToken, ITransferProgress progress)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    --- End of stack trace from previous location where exception was thrown ---
       at MailKit.Net.Smtp.SmtpClient.<SendAsync>d__132.MoveNext()
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    --- End of stack trace from previous location where exception was thrown ---
       at MailKit.Net.Smtp.SmtpClient.<SendAsync>d__132.MoveNext()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    --- End of stack trace from previous location where exception was thrown ---
       at MailKit.Net.Smtp.SmtpClient.<FlushCommandQueueAsync>d__81.MoveNext()
       at MailKit.Net.Smtp.SmtpClient.ProcessRcptToResponse(MimeMessage message, MailboxAddress mailbox, SmtpResponse response)
       at MailKit.Net.Smtp.SmtpClient.OnRecipientNotAccepted(MimeMessage message, MailboxAddress mailbox, SmtpResponse response)

Thanks,

Parents
  • 0

    Is this for a specific job? If so can you check the job parameters to see what you have set. I have a feeling the issue is with the transport security.  Common\MailNotification\TransportSecurity

  • 0 in reply to Troy Grandy

    Hi,

    I enabled the InitalRandomPassword for ADS Target System and getting the above error message. And Common\MailNotification\TransportSecurity is enabled.

  • 0 in reply to saurabh g

    What is transport security set too? What are the parameters for the failed job? You can get this in job queue info, ensure to enable the parameter view via the view menu at the top in job queue info. Then if you click on the failed job it will give you the parameters used for that job. We should see what is being used for the SMTP connection. I am curious as to what the transport security will say, I believe it will be auto and if that is the case then you might want to try none. This can be set here in Designer:

    Common\MailNotification\TransportSecurity

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  • 0 in reply to saurabh g

    What is transport security set too? What are the parameters for the failed job? You can get this in job queue info, ensure to enable the parameter view via the view menu at the top in job queue info. Then if you click on the failed job it will give you the parameters used for that job. We should see what is being used for the SMTP connection. I am curious as to what the transport security will say, I believe it will be auto and if that is the case then you might want to try none. This can be set here in Designer:

    Common\MailNotification\TransportSecurity

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