Unable to connect to the salesforce using Starling Connect trail version (Always returns connector test failed)

I would suggest trying to connect to your Salesforce tenant with Postman to see if you can connect using the same credentials.

Hi Troy, 

Thanks for your quick reply. 

Using Version 9.0, and I tried to connect Salesforce with postman and I get the following error "Unsupported Grant Type"

Steps to replicate:

1) Go to postman and select the dropdown as POST and pass the URL login.salesforce.com/.../token

2) Click on send,  

It gives the following error message.

{
"error": "unsupported_grant_type",
"error_description": "grant type not supported"
}

Currently, as per the documentation I have Grant Type as password by default. Is there a work around for this type of issue.

Regards,
Srikar

You need to do a GET request not a POST. With POST you are trying to create something. GET is a read request. 

Go into the Authorization header and set the type to OAuth 2.0. Configure a new token. Grant type is Password Credentials. Access Token URL - https://login.salesforce.com/services/oauth2/token

Your SalesForce Client ID and Secret in the next fields

Set the username and password

The password is your password plus the security token you got from Salesforce

Once entered click on Get New Access Token

If that is successful then you can click Send and you should see results

I did a get on the salesforce schemas using this POST url:

mytenant.develop.my.salesforce.com/.../Schemas

Hi Troy,

Thanks for your reply.

I did try with the options that was set before me.  

1) In Authorization Header Tab, selected OAuth 2.0

2) Under Configure new token -> Configuration options.
Token Name: Salesforce
Grant Type: Password Credentials
Access Token URL - login.salesforce.com/.../token
Client ID *********
Client Secret ******
username: userid@companyname
Password: password+security token.
Scope: Blank
Client Authentication: Send as basic auth header (by default)
Click on Get New Access Token

Once I click on Get New Access Token, it throws me an error message
Error Invalid_client_id, Description: Client Identifier invalid. 

I have double verified with the client ID, and it is correct, but here it shows that the ID is invalid.

Regards,
Srikar

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Hi,

please verify if you have checked the "Allow OAuth Username-Password Flows" (set to true) in the OAuth and OpenID Connect Settings.

Mariusz