Mail Notification for Department Change

Hi,

OneIM version 8.2.1


I have a requirement to trigger Mail notification to the user and manager after the Department change. Our Target system is AD.
Can anyone tell me how to configure it or is there any out-of-the-box configuration?.

Thanks,

Parents
  • Hi, what about using a process triggered by and UPDATE event on the ADSAccount table? You could also use a generating condition based on the Department attribute change (e.g.  $Department$ <> $Department[o]$ ).

    Regarding the mail notification, take a look on the "ADS_ADSAccount_Insert" process, you will find a step called "Send mail with account name", you can add in your process a step like that one.

    Roberto

Reply
  • Hi, what about using a process triggered by and UPDATE event on the ADSAccount table? You could also use a generating condition based on the Department attribute change (e.g.  $Department$ <> $Department[o]$ ).

    Regarding the mail notification, take a look on the "ADS_ADSAccount_Insert" process, you will find a step called "Send mail with account name", you can add in your process a step like that one.

    Roberto

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