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An exception has occurred while running the form method F0_ctl00_ControlRef8_ControlRef15_ControlRef15_ControlRef8b_Main_Main_GridBand1_gridLoader_ctl03_GridSearchBox

Laura
over 2 years ago

Hi everyone,

I'm using One Identity Manager 9.1.

In Web Portal when I am looking for any data , I obtain the error: An exception has occurred while running the form method F0_ctl00_ControlRef8_ControlRef15_ControlRef15_ControlRef8b_Main_Main_GridBand1_gridLoader_ctl03_GridSearchBox.
The service connection could not be created. Check the connection information for AutoUpdateUserAuth, or reinstall the web application.
Application server returned an error.
GET Authenticate requests are disabled, to enable set AuthFeature.AllowGetAuthenticateRequests = req => true
(2023-07-13 09:51:32)

The AppServer is up and accessible and appear the error:

2023-07-12 12:30:26.3050 ERROR (ObjectLog Global) : [System.NotSupportedException] GET Authenticate requests are disabled, to enable set AuthFeature.AllowGetAuthenticateRequests = req => true
System.NotSupportedException: GET Authenticate requests are disabled, to enable set AuthFeature.AllowGetAuthenticateRequests = req => true
en ServiceStack.Auth.AuthenticateService.GetAsync(Authenticate request) en /home/runner/work/ServiceStack/ServiceStack/ServiceStack/src/ServiceStack/Auth/AuthenticateService.cs:línea 220
en ServiceStack.Host.ServiceRunner`1.<ExecuteAsync>d__15.MoveNext() en /home/runner/work/ServiceStack/ServiceStack/ServiceStack/src/ServiceStack/Host/ServiceRunner.cs:línea 137 en ServiceStack.Auth.AuthenticateService.GetAsync(Authenticate request) en /home/runner/work/ServiceStack/ServiceStack/ServiceStack/src/ServiceStack/Auth/AuthenticateService.cs:línea 220
en ServiceStack.Host.ServiceRunner`1.<ExecuteAsync>d__15.MoveNext() en /home/runner/work/ServiceStack/ServiceStack/ServiceStack/src/ServiceStack/Host/ServiceRunner.cs:línea 137


I have reinstalled AppServer and Web Application but I obtain the same exception always.

I have checked the following threads and the configuration is correct.

support.oneidentity.com/.../error-the-service-connection-could-not-be-created
support.oneidentity.com/.../error-the-search-index-is-currently-not-available-in-it-shop-search
support.oneidentity.com/.../connection-to-application-server-fails-with-certificate-error-when-wildcard-certificate-is-used

Some idea?

Thank you