Hi
I'm connecting to ServiceNow via SCIM connector (chose this over OOTB connector since requirement is majorly for user management and not ticket management)
The User provisioning works fine and the group sync also has no issues.
While trying to provision a new member, via UNSGroupB (vrtMember - Multi reference mapping rule), the adhoc project process runs and completes and the sync log also shows as successful but no records are present in the logs. "There are no object changes logged for this synchronization Logs" is displayed.
In the debug logs, the below lines look interesting
2023-07-20 23:07:14.7867 TRACE (SystemMappingRule VrtMembers_Members Job c0000000000000000004) : ProjectExamples: False
2023-07-20 23:07:14.7867 TRACE (SystemMappingRule VrtMembers_Members Job c0000000000000000004) : ProjectionDirection: ToTheRight
2023-07-20 23:07:14.7867 TRACE (SystemMappingRule VrtMembers_Members Job c0000000000000000004) : UseOldValues: False
2023-07-20 23:07:14.8023 DEBUG (SystemMappingRule VrtMembers_Members Job c0000000000000000004) : Mapping not applied.
I'm trying to figure out, why the vrtMember mapping is not applied. Does the ProjectExamples/UseOldValues configuration have anything to do with it? If so, where do I change that?
Regards,
Betty J
