SAP Role Approval - mandatory Order Reason for a certain amount of rolls

Hi Sergio,

there is a property OrderReasonType ("Reason type on request") at the service item (AccProduct). It allows you make a reason for ordering a product (Standard reason or free text reason) mandatory.

https://support.oneidentity.com/technical-documents/identity-manager/9.1.1/it-shop-administration-guide/3#TOPIC-1992179 

Hello Markus,

thanks a lot for your fast reply.

This property (OrderReasonType) does apply for all roles then (black/white)
or can this property be defined for a selected amount of total SAP Roles (e.g. 20 from 500) ?

Because enabling this property (Order Reason Mandatory)
only in a selected set of SAP Roles
is a key requirement in our process.

Best regards,
Sergio

Hi Sergio,

As I believe you can see in the documentation Markus linked the 'Reason type on request' is set on the service item / Acc product.

Each individual role has their own Accproduct / service item (it's the think that you actually request, with the description, name, the IT-Shop it's linked to, etc).

So yes, you can set the OrderReasonType for only a subset of your SAP roles. Obviously, you'll need to either set it by hand on those roles (as part of your creation procedure) or have some good way to identify them if you want a template / automation to set the OrderReasonType to the value you want.

Hello Markus, Hello Jos,
great, thanks for your support.