Angular API server v91.1 issue (Error 128 running Update)

Hi All,

We are attempting to install an Angular POC environments with the One Identity API server (from version 9.1.1) on a Windows 2019 server with 32 GB and the following CPU specification:

CPU

Intel(R) Xeon(R) Platinum 8370C CPU @ 2.80GHz

Base speed: 2,79 GHz
Sockets: 1
Virtual processors: 4
Virtual machine: Yes
L1 cache: N/A

Utilization 32%
Speed 2,79 GHz
Up time 4:00:44:22
Processes 212
Threads 2261
Handles 91404

The installation process is apparently completed successfully. However, API server doesn't seem to work and we're getting the following error in the event viewer:

Server Error in '/ApiServer' Application.


Error 128 running Update.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: VI.Update.RunUpdateException: Error 128 running Update.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


Stack Trace:

[RunUpdateException: Error 128 running Update.]
   VI.Update.NextVersionUpdateController._RunUpdate(IEnumerable`1 arguments, Boolean waitForExit) +1159
   VI.Update.NextVersionUpdateController.PrepareAndFinishUpdate() +177
   VI.Update.UpdateHandler.DoUpdate(UpdateInfo info, UpdateFlags flags, Func`1 canStartUpdater) +910
   QBM.CompositionApi.PlugIns.UpdaterInfo.StartUpdate(Func`1 canStartUpdater) +143
   QBM.CompositionApi.PlugIns.<>c__DisplayClass1_1.<Start>b__1(Object sender, EventArgs`1 args) +38
   System.EventHandler`1.Invoke(Object sender, TEventArgs e) +0
   VI.Base.Extensions.Notify(EventHandler`1 handler, Object sender, T value) +35
   QBM.CompositionApi.ApiManager.ApiServerState.set_State(ApiServerStateEnum value) +204
   QBM.CompositionApi.Setup.ConfigureWithServices(IAppBuilder app, ApiServerServices svc, Boolean throwExceptions) +85

[TargetInvocationException: Exception has been thrown by the target of an invocation.]
   System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) +0
   System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) +132
   System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) +146
   Owin.Loader.<>c__DisplayClass19_1.<MakeDelegate>b__0(IAppBuilder builder) +93
   Owin.Loader.<>c__DisplayClass9_0.<LoadImplementation>b__0(IAppBuilder builder) +224
   Microsoft.Owin.Host.SystemWeb.OwinAppContext.Initialize(Action`1 startup) +900
   Microsoft.Owin.Host.SystemWeb.OwinBuilder.Build(Action`1 startup) +51
   Microsoft.Owin.Host.SystemWeb.OwinHttpModule.InitializeBlueprint() +101
   System.Threading.LazyInitializer.EnsureInitializedCore(T& target, Boolean& initialized, Object& syncLock, Func`1 valueFactory) +139
   Microsoft.Owin.Host.SystemWeb.OwinHttpModule.Init(HttpApplication context) +160
   System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) +587
   System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) +173
   System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) +255
   System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) +347

[HttpException (0x80004005): Exception has been thrown by the target of an invocation.]
   System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +552
   System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +122
   System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +737

 

Has anyone faced this very same issue by any chance?

Many thanks!

Best Regards


Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.4718.0