Hello,
8.2.1v
We’ve encountered an issue where we’ve lost the login credentials for the tools in one of our client environments due to a gap. Is there a way to reset the password and regain access?
Thanks,
Pavithra
These posts contain work-arounds.
viAdmin locked out in a lab environment
How to login with empty system user password
I would make a SQL back-up first and maybe contact support if this is a production environment.