Integrating Safeguard Portal Access with ITShop Request Approval in Identity Manager 9.2.1

Question

I have integrated Identity Manager 9.2.1 with Safeguard SPP and SPS. How can I make it so that when a user requests a password or a session from the ITShop, once the request is approved, the user can open the Safeguard portal from the request details in the ITShop?

Markus Weiss-Ehlers · Accepted Answer

Did you follow the steps in the documentation https://support.oneidentity.com/technical-documents/identity-manager/9.2.1/administration-guide-for-privileged-account-governance/41#TOPIC-2202439 ? Especially the pre-requisites in the section https://support.oneidentity.com/technical-documents/identity-manager/9.2.1/administration-guide-for-privileged-account-governance/42#TOPIC-2202441 ? One of them is: 
 "The URL of the PAM web application is entered on the appliance. In this way, the users can log in to the PAM System from the Web Portal and retrieve the password or start a session. "

gsoto · Answer

Thanks Markus

Integrating Safeguard Portal Access with ITShop Request Approval in Identity Manager 9.2.1

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