REMIND event not scheduled

Hello everyone,

following the documentation (Reminding approvers) I set up all necessary configurations to send reminders of approvals for IT shop requests. I checked and the event linked to the single reminders is PWOHelperPWO's REMIND, but it is never scheduled, so reminders are nevers sent.

I created a custom schedule and all went smoothly. Shouldn't be schedule implemented by default?

Lucrezia