Is there a reason why entitlement is not showing or displaying in both Manager tool and when you are ordering in the IT Shop? Thanks in advance!
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Is there a reason why entitlement is not showing or displaying in both Manager tool and when you are ordering in the IT Shop? Thanks in advance!
What type of entitlement? It will only show up in ITShop once it has been added as an service item. There should be an option to add to it shop in the tasks when you look at the entitlement.