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SAP User Update failing

We configured SAP connector and assigned SAP role to a business role. Upon assigning the business role to a user, assigning the SAP role is failing with the following error. Please advise

Object type: USER Object: CN=ABCD,O=USER,DC=430,DC=00,DC=SAP Q05 SYSTEM Property: BAPIADDR3~Title_P Message: set successfully.
    1196100
    [1196003] Process task USER CHANGE failed.
    [1191030] Cannot write object ABCD (Message : Change SAP user ABCD failed. (Type: E, Id: 083
    Text: Telephone number and extension are empty; entry ignored
    Type: W, Id: 027
    Text: Specify a valid country indicator
    Type: W, Id: 087
    Text: Leading spaces in telephone numbers are ignored
    Type: W, Id: 027
    Text: Specify a valid country indicator
    Type: W, Id: 087
    Text: Leading spaces in telephone numbers are ignored
    )).
    [System.ApplicationException] Change SAP user ABCD failed. (Type: E, Id: 083
    Text: Telephone number and extension are empty; entry ignored
    Type: W, Id: 027
    Text: Specify a valid country indicator
    Type: W, Id: 087
    Text: Leading spaces in telephone numbers are ignored
    Type: W, Id: 027
    Text: Specify a valid country indicator
    Type: W, Id: 087
    Text: Leading spaces in telephone numbers are ignored
    )
       at StdioProcessor.StdioProcessor._Execute(Job job)
       at VI.JobService.JobComponents.SAPComponent.Activate(String task)
       ---- Start of Inner Exception ----
       at VI.JobService.JobComponents.SAPComponent.Activate(String task)
       at VI.JobService.JobComponents.SAPComponent.USER_CHANGE()
       at VI.JobService.NSProvider.SAPProvider.PutObject()
       ---- Start of Inner Exception ----
       at VI.JobService.NSProvider.SAPProvider.PutObject()
       at VI.JobService.NSProvider.VISAPAPI.ChangeUser(String StructureName)

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  • Thanks for the response. As you indicated, the error message is unrelated to updating user with a role. In fact the above error message was received upon changing the SAP connector to "Full Managed" for the user. SAP (in our case) does not consider telephone as mandatory field. Not sure if we need to consider anything from D1IM before flipping the flag to fully managed. Please advise.
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  • Thanks for the response. As you indicated, the error message is unrelated to updating user with a role. In fact the above error message was received upon changing the SAP connector to "Full Managed" for the user. SAP (in our case) does not consider telephone as mandatory field. Not sure if we need to consider anything from D1IM before flipping the flag to fully managed. Please advise.
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