PIM DirectoryRole Eligibility step stuck

What version are you using? Does your Entra ID utilize a P2 license?

If no P2 license is available, no error is raised? The expected behavior is that the step "PIM DirectoryRole Eligibility" get stucked?

I didn’t say that. I just wanted to limit the scope of your question. Did you read the documentation that explains how you need to setup the different sync options (with PiM, with RBAC roles or classic)?  

Or, you contact support to help you out. 

I didn’t say that. I just wanted to limit the scope of your question. Did you read the documentation that explains how you need to setup the different sync options (with PiM, with RBAC roles or classic)?  

Or, you contact support to help you out. 

I've followed the steps at this link Enabling new Azure Active Directory role management features. Are there any other steps to follow? If yes, is there a guide, that you can share with me, that show me all the steps needed to properly configure the connector?

These are the steps I was referring to. It also mentions which type of license you need inside your Entra ID tenant. You should match the configuration in OneIM to the one in Entra ID. That's what I am saying.

Thanks for your prompt feedback. I've followed the steps. Moreover, I've checked and we have P2 license. Are there any other actions that I can execute to try to fix the situations? 

I suggest contacting support to get help. I cannot see any specific known bugs regarding your issue.