Hello All,
The OOTB chief approval team is configured in such a way that no segregation can be done on requests based on Business Units. We have 18-20 BUs and need chief approval team to be configured in such a way that the chief approval team members can view and act only on the requests associated with the members of their BU.
We need to configure this so that chief approval team can act on approver's behalf in case of their absence
We tried creating custom permission group corresponding to VI_4_ITSHOPADMIN_CANCEL and assigned to below tables
PersonwantsOrg
Person
QERWorkingStep
PWOHelperPWO
PWODecisionHistory
and placed viewing and edit conditions to filter out users however this is not working we are able to view request but unable to approve them getting permission issue. Please find below error.
An exception has occurred while running the form method F1_ctl00_ControlRef8_ControlRef15_ControlRef15_ControlRef8b_Main_Main_Container43_Button3_Method.
Error running 'OnSaving' in logic module 'QER.Customizer.PersonWantsOrg'.
This employee is not authorized to make approvals (possibly wait for the DBQueue processor evaluation)
(2025-07-07 06:07:29)
We also tried updating the condition on the module->VI_ITShop_Approvals-->Functions-->DbWhereClauseEscalation()
One IM Version:9.0