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Manually add/remove IT Shop Products

I recently inherited an IDM 6.1 implementation at our business. I know how to manually add a permission, but I don't know how to get the IT Shop to recognize that the user has been manually assigned that permission.

In addition, I need to learn how to manually remove an IT shop product without informing the user that the permission has been removed.

any assistance would be appreciated. an article, guide, quick instruction...anything is appreciated.

Thanks

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0 dhanson over 8 years ago

Thanks for your answer Kunal.Mittal. To clarify a little bit on what I'm talking about:

Let's say I have an IT shop product for a Desk Phone.
- If I have to manually assign this product to a user, how do I assign it in a way that will show it as applied in the IT shop?
- If I have to manually remove this product from a user, how do I remove it from the user in a way that will show it as removed from the user in the IT shop AND not notify the user? (would this fit the unsubscribe from personwantsorg suggestion you made?)

If you require any additional details, please let me know.
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0 dhanson over 8 years ago

Thanks for your answer Kunal.Mittal. To clarify a little bit on what I'm talking about:

Let's say I have an IT shop product for a Desk Phone.
- If I have to manually assign this product to a user, how do I assign it in a way that will show it as applied in the IT shop?
- If I have to manually remove this product from a user, how do I remove it from the user in a way that will show it as removed from the user in the IT shop AND not notify the user? (would this fit the unsubscribe from personwantsorg suggestion you made?)

If you require any additional details, please let me know.
Cancel
Up 0 Down

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