Manually add/remove IT Shop Products

Are you talking about permissions or products? To remove an IT shop product, depending on the scenario you could simple call unsubscribe on the PersonWantsOrg entry however if there is a workflow associated with that it will be called (along with any processes which trigger from an unsubscribe). You can test this easily in object browser by logging in as a syetm user, right click on an assigned personwantsorg -> properties and call the customiser method unsubscribe.

Thanks for your answer Kunal.Mittal. To clarify a little bit on what I'm talking about:

Let's say I have an IT shop product for a Desk Phone.
- If I have to manually assign this product to a user, how do I assign it in a way that will show it as applied in the IT shop?
- If I have to manually remove this product from a user, how do I remove it from the user in a way that will show it as removed from the user in the IT shop AND not notify the user? (would this fit the unsubscribe from personwantsorg suggestion you made?)

If you require any additional details, please let me know.

HI Dhanson, sorry for my late reply

for (1), try this link. What you need to do is create a PersonWantsOrg entry, and there are a few ways to do this.
en.community.dell.com/.../19560536

For (2), yes if you unsubscribe it won't show a notification to the user as long as there is no workflow associated with unsubscribe which sends notifications. You need to check that in your environment.

Hi Dhanson, for point (1) I would consider requesting this product 'on behalf of' the user. In the IT-Shop you can request items for another user. This way the normal approval workflow is executed and you use OOTB functionality instead of creating a custom script to add a PersonWantsOrg entry.