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Manually add/remove IT Shop Products

dhanson
over 8 years ago

I recently inherited an IDM 6.1 implementation at our business. I know how to manually add a permission, but I don't know how to get the IT Shop to recognize that the user has been manually assigned that permission.

In addition, I need to learn how to manually remove an IT shop product without informing the user that the permission has been removed.

any assistance would be appreciated. an article, guide, quick instruction...anything is appreciated.

Thanks

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  • 0 over 8 years ago
    Are you talking about permissions or products? To remove an IT shop product, depending on the scenario you could simple call unsubscribe on the PersonWantsOrg entry however if there is a workflow associated with that it will be called (along with any processes which trigger from an unsubscribe). You can test this easily in object browser by logging in as a syetm user, right click on an assigned personwantsorg -> properties and call the customiser method unsubscribe.
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  • 0 over 8 years ago
    Are you talking about permissions or products? To remove an IT shop product, depending on the scenario you could simple call unsubscribe on the PersonWantsOrg entry however if there is a workflow associated with that it will be called (along with any processes which trigger from an unsubscribe). You can test this easily in object browser by logging in as a syetm user, right click on an assigned personwantsorg -> properties and call the customiser method unsubscribe.
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