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Manually add/remove IT Shop Products

dhanson
over 8 years ago

I recently inherited an IDM 6.1 implementation at our business. I know how to manually add a permission, but I don't know how to get the IT Shop to recognize that the user has been manually assigned that permission.

In addition, I need to learn how to manually remove an IT shop product without informing the user that the permission has been removed.

any assistance would be appreciated. an article, guide, quick instruction...anything is appreciated.

Thanks

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  • 0 over 8 years ago
    Hi Dhanson, for point (1) I would consider requesting this product 'on behalf of' the user. In the IT-Shop you can request items for another user. This way the normal approval workflow is executed and you use OOTB functionality instead of creating a custom script to add a PersonWantsOrg entry.
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  • 0 over 8 years ago
    Hi Dhanson, for point (1) I would consider requesting this product 'on behalf of' the user. In the IT-Shop you can request items for another user. This way the normal approval workflow is executed and you use OOTB functionality instead of creating a custom script to add a PersonWantsOrg entry.
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