Hello experts,

(Ver 7.1.2)

We have an active directory group that is not being assigned as we expected.

We have a Service item published in the IT shop that has an Active directory group associated. Whenever an employee requests it and the approval workflow…

AD group membership when assigned directly, or through inheritance, is not assigned to the actual AD.

In some cases, even the membership can be seen for the ADSAccount object, but it is not seen in AD.

However, any changes to an AD account is immediately…