• Install service on local machine


    How can install service from a server to the same server ?

    Only remote installation is available ?


  • SQL Server 2017 Developer Edition


    I try to install a demonstration envionment with SQL Server Developer Edition, but it does not work.

    Processing step 'ATT CheckInsertJob (insert post processing jobs)' failed.
    4 - Sql command failed.
    Error during execution of statement: exec…

  • AS400 / AD integration


    We at JDA currently using Authentication services and integrated our Unix servers with AD.

    Now, we are also looking to integrate our AS400's / IBM i 7.3 servers to AD.

    Could any one please advise me which one of your solutions will help us in integrating…

  • HistoryDB / DBQueue does not process any entries

    Hi ,
    after the first problem has been solved, historization does not seem to be going smoothly. We are using version 8.0.3. 

    If we start the schedule "Import process information directly" manually, the job "VI_SourceDatabase_Import" is set…

  • LDAP attribute deletion - Web Form

    Hello One Identity Community,

    I have encountered an issue as I have a specific need that I'm not sure how to meet. 

    I need to delete an attribute from the LDAP (OpenDJ) through a Web Form. If there is a way to do this via IT Shop or some other means…

  • PersonWantsOrg "Method MakeDecision was not found."


    1IM 8.1 

    I need approve request over API. 

    When I do request 

    "https://server/api/entity/PersonWantsOrg/dd74829c-73fa-4d1e-b8ae-059f517c783e/method/MakeDecision" I get error: 

    {"responseStatus":{"errorCode":"NotFound","message":"Method MakeDecision…

  • Change SortOrder of DBQueue Processor task


    Can we change the SortOrder of DBQueue Processor task? If yes, then is it recommended?

    Thank You

  • Port opening required for connecting One Identity Manager to SAP R3.


    We are configuring a SAP connector between SAP Client and Identity manager 8.1.1. We are unable to connect to SAP server as we are not aware of the port opening required at firewall level. Please let us know what port needs to opened from One…

  • ADSAccountinADSGroup entries not getting provisioned to Target System Active Directory

    Hello All,

    We are managing a few AD group memberships in IT Shop. Now for few days our production DB ran into issue so we had to tune our DB and then performanceturned to normal.

    But any group membership requested and approved during that period is now…

  • Web Services certificate validation


    We are trying to connect to a remote service via Web Services in IdentityManager 8.1.1. It works in v6, but we are getting a certificate error in v8. 

    "The remote certificate is invalid according to the validation procedure." 

    I think this…

  • Could not create a single object for table ADSAccount?

    Hi All,

    I have few process that run on ADSAccount table and whenever that gets run for creating a record in Active directory this process in job queue is being frozen and not successfully executed and the error it throws in "Could not create a single…

  • Active assignment request

    We are facing the same issue 8.0.2 IT shop assignment is not working as expected basically it show for the requester that the product he requested is assigned   (E.x business roles/ other entitlement) user try to use requested product since approvals got…

  • Regarding one IDM upgradation

    Service Broker not enabled for this DB

    Team, we are in a progress of upgrading one IDM from 7.1 to 7.1.3 in test environment which is the replica of production environment.

    still in test env job queues are running and trying to connect production DB, and…

  • OAuth2.0 and API


    We're trying to get ServiceNow to run scripts in One IM and doing that with OAuth2.0. I've installed the RSTS but something is missing.

    1. I have enabled both OAuth2.0-authentication modules but do I need to configure a identity provider…

  • How to limit the approval of requests on the Web-portal

    So what we have:
    There is a multi-requested resource for IT-Shop
    There is a certain workflow for this resource.

    I expect that at the execution step, when you click on the reject button, a popup will appear.

    My logic is this: in the PWOHelperPWO…

  • Mail Template scripts


    1IM 8.1

    I need get XDateInserted from Department view in Mail Template. 

    I wrote script: 

    Public Function CCC_Department_Get_XDateInserted_1(ByVal dbDepartment As ISingleDbObject) As String
                Dim strLOGFileName = "C:\temp\logs\temp.txt…

  • Not Able to delete Outstanding Object from AADUser because of O3EmailUser table object reference IM 8.0.2

    I have created a Process which calls method 'DeleteOutstanding'   for some selected objects of AADuser table which are having Xmarkedfordeletion=2 (Outstanding).

    These objects also have a reference in O3EmailUser table. Not sure why but system throws…

  • History DB understanding


    I have 3 servers:

    1 - with Administrating utils for OneIM DB.

    2 - Database Server with OneIM Service and OneIM DB (Job Server)

    3 - Dedicated server for History DB Service and utils

    I installed 1IM History Database utils (Designer, HistoryDBManager…

  • Full AD synchronization getting failed, while Delta sync works fine.

    Hi , 

    I do not get any error while running Delta synchronization , while getting error on running full synchronization for AD target system.

    Error details are as below -

    ErrorMessages = (2019-10-23 16:36:32.500) [2134003] Error executing synchronization…

  • "Use transaction" as in-script variable

    When testing the script from Designer it is possible to set "Use transaction". Is it possible to somehow set "Use transaction" inside script i.e. Session.Variables.Put("UseTransaction", True)?

  • Unable to delink Employee Record from an old AD account

    Hi Gurus,

    Fairly new here so please be kind with my terminologies. In our OIM, we have HR Personnel information coming from Oracle eBusiness Suite (EBS)

    A certain personnel was turned from Contractor to Full time employee, and hence a new AD account was…

  • active directory group membership sync base on xOrigin


    Can anyone please help me out of the below requirement. 

    During the active directory group sync, I want to delete all the direct (Xorigin = 1) membership from 1IM if memberships are not present in AD however if memberships are indirect (xOrigin> 1)…

  • Active Directory Authentication not working


    We are trying to setup AD authentication following the guide:


    But, we don't want to disable the anonymous Authentication.

    And It is…

  • Ad sync project scope/filter.


    i am trying to resolve an issue and i am wondering if some one have implemented anything like this before. 

    Requirement: add a new OU to IDM scope which had different user accounts and groups and only import specific accounts which match a condition…

  • Web Designer: Employees for whom a request can be placed

    i'm trying to customize the web portal in a way tha allows different groups of users to place requests on behalf of defined users. The SQL is getting a bit advanced and i'm trying to figure out how to do what I want. In the code below i'm using case-when…