• Error when searching for person in ITShop

    Hi everyone,

    I’m quite new to troubleshooting One Identity and need some help.

    When I search for a user (for example a recipient) in the IT Shop Web Portal, I get this error message:

    “An error occurred while processing your request. Check the application…

  • Exposing Custom API Endpoint Schema to Angular Portal (GetSchema Issue Follow-Up)

    Hello dear community,

    I wanted to follow up on Nikolai's previous question regarding the schema exposure for custom CompositionApi endpoints in the Angular portal: Expose Dynamic Schema in QBM CompositionApi Endpoint in IMX API wrapper - Forum - Identity…

  • Web Portal unusable after login

    Hi everyone,

    I'm currently testing the API Server / Web Portal (oneidentity/oneim-api:9.2) deployed in Kubernetes, and I’m encountering a critical issue.


    The App Server is deployed and reachable (tested separately).

    The API Server has 2 replicas…

  • Adding Custom Fields to Request History in Angular Web Portal by Default

    Hello everyone,

    We are using One Identity Manager 9.2 and the Angular Web Portal.

    Is there a way to add a new field by default to the Request History section in the Angular Web Portal? For example, when I request a business role, I would like to include…

  • IT Shop - Restrict users to only one service item assignment

    Hi,

    In our environment we have done the following:

    • Created service items for user licenses
    • Created an IT Shop with a shelf for self service. The shelf is assigned the Self service approval policy, enabling end users to request and obtain the user licenses…

  • Request IT Shop item for people not in the shop with new Web Portal

    Hi everyone,

    I am using One Identity Manager On Demand v.9.2 with the new Web Portal.

    We need to allow some HR employees to request an item for all the users who do not have access to the IT Shop. If I remember correctly, this was possible with the old…