• Manager unable to revoke subordinates' access in Web Portal – One Identity Manager 9.3

    Hello,

    We are using One Identity Manager 9.3 and noticed that, even with the manager role, a manager is unable to revoke access that has already been approved and assigned to their subordinates via the Web Portal.

    Current scenario:

    • The manager is able…
  • Problem in creating user on the portal, skipping ID(CentralAccount).

    Hello, I am Rafael, a technician at Cintech Brazil. We are working on a project with the company Sanepar and we have a problem related to user creation on the portal, specifically in CentralAccount. We are facing an issue with the creation of Keys (Identifier…

  • How to enable custom theme branding in Angular portal using oneim-api-server (v9.2)

    Hello,

    I am currently working on customizing the Angular end-user portal of One Identity Manager, using the official oneim-api-server Docker image, version 9.2, deployed on Kubernetes.

    I would like to enable the use of custom themes located under:
    /var…

  • Delegating IT Shop Request Cancellation and Unsubscription Permissions to Service Desk Members via Web Portal

    How to delegate to Service Desk members the ability to cancel or unsubscribe a request in the IT Shop on behalf of any user, performing the action from the web portal.

  • Web Portal unusable after login

    Hi everyone,

    I'm currently testing the API Server / Web Portal (oneidentity/oneim-api:9.2) deployed in Kubernetes, and I’m encountering a critical issue.


    The App Server is deployed and reachable (tested separately).

    The API Server has 2 replicas…

  • App Server Error – /appserver/update/allowed not found (Kubernetes deployment, version 9.2)

    Hello,

    I'm currently deploying One Identity Manager 9.2 in a Kubernetes environment, using the official Docker images:

    • oneidentity/oneim-appserver:9.2

    • oneidentity/oneim-api:9.2

    Context

    • I deployed the App Server with the appropriate environment…

  • Question about custom target systems and account tables

    Hi everyone,

    I'm working on a custom target system, and I noticed there's a table called UNSAccountB, but it doesn't follow the structure I need for my use case.

    Is it considered a good practice to extend the UNSAccountB table to meet custom…

  • Is there a way to limit the available Primary Business Roles in v9.2 web porta\Data Administration\Create Identity?

    Greetings everyone,

    I have a customer that is planning to limit the Data Administration\Create Identity option in the web portal for adding external users only. Their current process involves the assignment of a Primary Business Role to kick-off access…

  • SSO One Identity Manager 9.3

    Hello everyone, I hope you're doing well. I would like to ask a question regarding SSO (In Angular Web Portal). I'm currently working with One Identity Manager 9.3, but I haven't been able to find clear documentation on how to properly enable it and how…

  • custom API Integration in angular portal

    We are using the Version 9.2 of one idenity and I have created the new page for contracts, and the API is also ready. I would like to integrate the API into the frontend. I typically handle API integration using the HttpClient in a service file. However…

  • System Role Edit

    Question - Is it possible for certain users (e.g., System Role Owners) to not see the system role edit history in Edit Orders > Renew or Unsubscribe, aside from using Product filter? Thanks in advance!

  • Filter application entitlement not working

    Hello! I am on the New Requests screen in the Web Portal, One Identity Manager 9.2.1. I am trying to filter roles by entitlement by going to Filters and selecting "Application Entitlements", but when I do this, it does not allow me to select…

  • Inactivity timeout in angular portal

    is there any feature available in the Angular portal that will terminate a user's session if they are inactive for a certain period of time, requiring them to log in again to access the portal? not session timeout, inactivity timeout i meant.

    • inactivity…
  • Custom Angular API for triggering a process

    I'd like to trigger a process through a press of a button on 9.2.x Angular portal. I've checked API documentation but can't seem to find the correct API for my need.
    Do any APIs like this already exist that I might have overlooked? If no, would…

  • Filter Business Role > Membership > Request memberships list

    Dear Experts,

    We have a business requirement that for certain Business Roles, when the manager clicks on the Request memberships button on the Memberships page, only those with a certain property ont he Employee object should appear in the list.
    Is there…

  • Vulnerability in the Angular version

    Hello,
    We recently received a customer notification about an "EOL/Obsolete Software: AngularJS 1.x Detected" vulnerability after we updated the version to 9.2. I would like to know if anyone else has received this vulnerability notification and if the…

  • Angular Portal error on search: An error occurred while processing your request.

    When we are trying to search for any string on out of the box functionalities in Angular Portal, it throws an error: An error occurred while processing your request.

    Upon debugging/inspect the code, it shows error 500 Failed to load resource: the server…

  • Creating an Approval Workflow in One Identity with Conditional Rechecks

    In our One Identity implementation, we need to set up an approval workflow that includes a loop to recheck a specific condition. This ensures that business roles are assigned correctly and that any necessary adjustments by administrators are verified…

  • IT Shop - Restrict users to only one service item assignment

    Hi,

    In our environment we have done the following:

    • Created service items for user licenses
    • Created an IT Shop with a shelf for self service. The shelf is assigned the Self service approval policy, enabling end users to request and obtain the user licenses…
  • Webportal error

    Hi Guys,

    Does anybody have some idea about the below error notification in the old web portal? We are trying to create a new role and create it for the adsgroup.

    Uncaught TypeError: Cannot read property 'responseData' of undefined

    The API server…

  • Angular WebPortal Problem

    Hello,

    We are using Angular Web Portal. We passed custom application for the api server. Some users use the web portal properly. Evertyhing seems good but some users also cannot use web portal properly. They have been getting an error ('TypeError:Cannot…

  • Angular Web Portal Import Problem

    Hi,

      I followed all the steps in the given link “support.oneidentity.com/.../3. Firstly, I downloaded the project from GitHub and then customized the project and built the project. Then, I zip the file as “Html_qer-app-portal” and saved via Software loader…

  • Failed to authenticate user using OAuth2/Open ID Connect. System.ArgumentException: Invalid JSON primitive: .

    Hello All, 

    We're trying to connect One Identity Manger with Keycloak using openID Connect protocol. Once we enter the URL of the Web portal it redirects back to AM for authentication, after authentication it redirect back to the web portal but with…

  • how to show maintenance mode message in web portal

    Hi Team,

    I have planned a scheduled change in One Identity Manger v.8.2 and I want to display a maintenance window message in the web portal to users if anyone tries to use web portal during the change window. 

    Trying to display only a blank page with…

  • Session Expired error with new Angular Web Portal via Load Balancer

    Hello, we are experiencing some issues with the new Angular Web Portal. We are testing the load balancer configuration with sticky session based on the persistency of the cookie ss-pid. When we try to connect to the Web Portal (/ApiServer/html/qer-app…