• Report on source of entitlement

    In the web portal and in manager it is possible to determine the source of an entitlement assigned to a person. (e.g. whether the entitlement was assigned by request, via inheritance from another role, etc)

    Is there a way, either via report or via SQL…

  • Angular Web Portal Deployment Strategy - Transport Packages vs. Environment-specific Builds

    Hello,

    I am looking for help on the best deployment approach for our customized AngularWebPortal across multiple environments.

    Current Setup:

    • 3 environments: Production, Test, and Development (all running version 9.3.1)
    • Each environment has different…
  • We are using OIM 8.1, for a custom attribute CCC_EBSDept we need to increase the size (length) as the character of department are more than the current permissible length

    For the custom attribute CCC_EBSDept, we need to increase the size (length) from 64 to 256. I tried to do it directly from the SQL DB as I got one article on KB, but the length is showing upgraded on the SQL, but it is not reflecting on the OIM Designer…

  • Frozen Job when Transporting to a new HistoryDB (9.2)

    We have installed a new History Database in our environment and let the first Transport start with the AutoSchedule.
    Before this HistoryDB, we had a HistoryDB that was installed but never used on v8.2.

    When the Job autostarts, it throws the following…

  • how to change the primary smtp address from upn to another value for entra users?

    Hello,

    We are currently in a project to use the M365 services.
    The use case or question specifically concerns EntraID and Exchange Online.
    In the Microsoft cosmos you get the UPN (UserPrincipalName) and this is usually also the primary SMTP address .
    However…

  • Unable to create base objects in UCI connector.

    Hi Experts,

    We are encountered with error BC30002: Type 'UCIRootSelectPage' is not defined while creating base objects in UCI connector on Sync Editor. 

    Target connection & One Identity Manager connection are successfully connected. 

    Please pour…

  • Doubts on filtering condition in synchronization editor

    Dear Everyone,

    We are currently syncing attributes from a target system to One Identity Manager using the Sync Editor. So far, we have applied System Filter conditions to load the particular data such as:

    • Person ID is not null

    • Employee number starts…

  • IDAM delete the entry in UNSAccountBInUNSGroupB before completing the custom process

    I have integrated a target system that provides a unique ID when a role is assigned to a user. I have saved this unique ID in the UNSAccountBInUnsGroupB table in a new custom column. This unique ID is mandatory when a user unsubscribes from the request…

  • Error at POST: An error occurred while deserializing the request into the target type

    Good day, can someone please help?
    I’m new to the Composition API Club.
    Right now, I am trying to create a POST endpoint:

    public class ModulData
    {
    public string MName { get; set; }
    public string DE { get; set; }
    public string SName { get; set; }
    }

  • Sequence contains no matching element" error when opening synchronization project

    Hi,

    I'm encountering an issue when trying to open a synchronization project in the Synchronization Editor (version 9.3).

    As soon as I attempt to load the project, the editor fails with the following error in the log:

    System.InvalidOperationException…

  • Custom theme on One Identity Manager 9.3 Web Portal stops working after first load

    Hi everyone,

    I'm running into a strange issue while trying to apply a custom theme to the One Identity Manager 9.3 Web Portal. Here's the step-by-step I followed:

    1. Cloned the official Angular portal project from One Identity’s GitHub.
    2. Modified…
  • Issue with Schema Extension Before and After CU 4 Update

    Issue with Schema Extension Before and After CU 4 Update

    Version 9.0.04 LTS

    Initial Situation (Before CU 4 Update):

    • The schema extension had already been applied.
    • When attempting to change a column field from False to True, the following error message appeared…
  • One identity Manager integration with Safeguard

    Hello everyone,

    I integrated One Identity Manager 9.3 with Safeguard 8.0. When I try to request from IT Shop Pam Access Request (Password Request), There is no PAM Asset and no PAM Asset Account. Although in Manager under PAG module there is 2 PAM Assets…

  • Recalculate single Attestation Case on Event (Identity Manager 9.2)

    Hi,

    I have a question and hope you can help here.
    We have an Attestation Workflow with custom approval methods. When an Identity is temporarily deactivated I want to recalculate the corresponding Attestation Case (or bettter: just this approval step). 

  • How to trigger user account created emails by getting acknowledgement from target end(salesforce)?

    Currently email is triggered from CSMUser table once account is created in One IM end without checking in target end. We want to configure and send emails only after checking at target end.

  • How to configure user account created emails by getting acknowledgement from salesforce(target system) by using starling connector.

    Currently email is triggered from CSMUser table once account is created in One IM end without checking in target end. We want to confirm once the user account is created in target end and after that need to trigger the emails.
    Please share your inputs…

  • Required Fields Disappear When Adding Multiple ITSHOP Products to Cart

    Hi everyone,

    In our custom One Identity portal, we have several ITSHOPs. One of them is for requesting access to a Network Folder. When we submit a request for network folder access, there are mandatory fields that must be filled out, such as "Reason…

  • Is there any way to trigger a synchronization project from a process step? I tried triggering the RUN event using the FIREGEN process task, but it is triggering an ad hoc projection. Please suggest.

    Is there any way to trigger a synchronization project from a process step? I tried triggering the RUN event using the FIREGEN process task, but it is triggering an ad hoc projection. Please suggest.

  • 9.2.1 Rest API Change a batch of single entities not working as expected

    I am trying to Change a batch of single entities. This is not updating existing entities as expected, instead, it is creating new records into the ACCProduct table. These UIDs correspond to existing ACCProduct entries. Am I doing something wrong?

    version…

  • PersonWantsOrg Self-Service workflow ORDERGRANTED not triggering

    Hello All,

    I have a strange issue. I am using version 9.3. I have Multi request resource for which approval is not needed (self-service policy) and custom process triggering on ORDERGRANTED, but the process is not getting triggered.

    If I replace the policy…

  • [One Identity Manager 9.3] Is it possible to disable auto-submit for attestation decisions?

    Hi everyone,

    I'm working with One Identity Manager 9.3 and noticed that during an attestation campaign, as soon as an approver makes a decision (approve or deny), the action is automatically processed — meaning the item is submitted without needing to…

  • 1IM upgrade v8.2 to 9.2

    Hi Team,

    I need to upgrade our environment to version 9.2. We are currently running on 8.2.

    Could you please advise on the best approach for this upgrade?

    I reviewed the documentation for versions 9.1 and 9.2, which indicates that an upgrade from 8.X…

  • Where to find information about delegations

    Hi everyone,

    We are using version 9.2.1.

    We need to create a report where we insert all the information about delegations (e.g. delegate name, type of delegation, what was delegated, etc..).

    We see that in PersonWantsOrg we have the item Deputy (temporary…

  • Manager unable to revoke subordinates' access in Web Portal – One Identity Manager 9.3

    Hello,

    We are using One Identity Manager 9.3 and noticed that, even with the manager role, a manager is unable to revoke access that has already been approved and assigned to their subordinates via the Web Portal.

    Current scenario:

    • The manager is able…
  • Problem in creating user on the portal, skipping ID(CentralAccount).

    Hello, I am Rafael, a technician at Cintech Brazil. We are working on a project with the company Sanepar and we have a problem related to user creation on the portal, specifically in CentralAccount. We are facing an issue with the creation of Keys (Identifier…