Hi everyone,
I'm configuring a service item on the web portal and I need to limit the "Nome de exibição da conta" (or a spare field) to accept a maximum of 18 characters. Is there a way to enforce this restriction, either through configuration, scripting…

Hi,

In our environment we have done the following:

• Created service items for user licenses
• Created an IT Shop with a shelf for self service. The shelf is assigned the Self service approval policy, enabling end users to request and obtain the user licenses…