Hi everybody!

We’ve encountered a critical error while requesting the database queue from the Job Server.
The process failed and generated multiple errors related to transaction handling, lock timeouts, and retry failures.

This is now blocking all…

Hello, I am trying to run container that is pulling from ACR to AKS. Image is 

I set up the DB connection string and when I try to run I get this error. 

Configuring container...
Starting database agent installation...
Assemble…

Hi, i'm currently using 8.1.3, and i'm facing this error while sending a mail.

(2022-06-20 12:58:22.900) [System.Security.Authentication.AuthenticationException] The remote certificate is invalid according to the validation procedure.
at StdioProcessor…

Hi everyone,

I'm running One Identity Manager 8.1.5, and when I try to login using the web portal I get the error below.

Sometimes the error is different: "Object reference not set to an instance of an object.".

I also tried to uninstall…

Hi everyone,

I'm running One Identity Manager 8.1.5, and I got an error importing data from CSV using the Data Import tool.

The CSV contains records not related directly to products (ITShopInfo not equal to 'PR').

The table I'm importing…

Currently a few test users in one of our Pre-production environment are having logon issues while logging on to the web portal. The issue is that once they try to logon using their username and password (authentication method - Employee (role based) they…

After updating a job servers' name and full path(multiple times over a span of a few minutes, due to operations' user error), the Dbqueue became unresponsive for over an hour.

We had to run the dbqueue reset process as described here: support…

Hi everyone,

I installed One Identity Manager 8.1.4 on a machine and when I try to compile the DB I get the error in the image below

Here some information:

     - Job Server status is up and running

     - service is running

    - log file contains only "Requesting…

Hi everyone,

I'm using One Identity 8.1.4 and I'm trying to create a powershell connector using the Synchronization Editor.

During the creation I get the error below.

I think the error is in the following lines in XML file but I don't know what…

Hello everyone,

I have a problem deleting business roles and dynamic roles.

I started deleting dynamic roles but One Identity doesn't give me the possibility (grey icon). Maybe One doesn't appreciate that.

I also tried deleting business roles…

I am getting the below error while trying to assign SAP roles to the user from synchronisation editor. Could someone please suggest am I getting this?

The system.exception says Bitte ein Initialkennwort angebenwhich which translates to "Please enter an…

Hello mates,

I'm trying to import a csv through "LaunchPad>CSV Connector > Data import"

When I go to view the JobQueue the process is "FROZEN" and log gives me the next error:

[1777292] Error connecting system (CSV Connector…

I'm creating a new Attestation, using 1IM version 7.0.3. The base objects are PersonWantsOrg.

When I create a case and click on 'View Object Details' I get the following exception:

2018-05-10 17:58:21.7179 ERROR (VI.WebRuntime.Communication…

I get this error when trying to commit a change.

The "change" is just adding the server function "active directory connector" to a job server under base data > edit job server

any help?

Hello Guys, 

I have added and removed some fields for the User Registration form using the Web Designer. 

One of the fields i added was Manager however after compiling and testing, the following error appears when i try to click on the Assign button with no…

Hi all,

I have this error in Synchronization Editor:

Could not find a part of the path 'C:\Users\scm.fabricalab\AppData\Local\Temp\2\gkokujby.tmp'.

I don't know why this appears now because I didn't change anything.

Follow complete stacktrrace…