• is it possible for request properties to access the value of another parameter and use it within a value definition condition (sql where clause)?

    For my custom request property I have a set of several parameters.

    The first one called "Department" is a user prompt for a department (uid_department) and the second one called "Person" is another user prompt for an identity (uid_person).…

  • Web Portal - Error 500 while saving the request properties for a service item

    Hi,
    I added a Condition (query) on a parameter of request property related to a specific service element. 
    When I create the request in Web Portal by proceeding to populate the properties, the first field becomes blank when we select the second field. Also…

  • Can requester, recipient and approver change input parameters once the request is raised?

    Hi,

    I checked in the ITshop and understood that it is not possible to change input parameters of the request once the request is raised. But is it possible to customize this functionality so that requester, recipient can change input parameters of the…