Password Manager, Service unavailable 503

Hi,

I'm setting up an Password Manager POC and have installed everything using the Administration Guide and the installation completes without any errors. When trying to initalize the instace I get "HTTP Error 503. The service is unavailable." due to the application pool stopping. Iv'e checked and rechecked the requirements for the Application Pool Identiy stated in the admin guide and are pretty sure that I have configured permissions correctly.

However, I'm getting this error in the event log: The user has not been granted the requested logon type at this machine.

What logon type is required for the application pool identity on the server?

Thanks in advance,

Regards,

GB

Parents
  • The application pool identity account must be a member of the IIS_WPG local group on the Web server in IIS 6.0 or a member of the IIS_IUSRS local group on the Web server in IIS 7.0 and must have permissions to create files in the <Password Manager installation folder>\App_Data folder.

    As well the application pool identity account must have the full control permission set for the following registry keys: HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software\QPM.

    In 5.6.: 1HKEY_LOCAL_MACHINE\SOFTWARE\Dell\Password Manager

    Thank you,

    Stephen

Reply
  • The application pool identity account must be a member of the IIS_WPG local group on the Web server in IIS 6.0 or a member of the IIS_IUSRS local group on the Web server in IIS 7.0 and must have permissions to create files in the <Password Manager installation folder>\App_Data folder.

    As well the application pool identity account must have the full control permission set for the following registry keys: HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software\QPM.

    In 5.6.: 1HKEY_LOCAL_MACHINE\SOFTWARE\Dell\Password Manager

    Thank you,

    Stephen

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