Hi,
I changed the service account from the Password Manager Service in the Windows Component and after that, I'm no longer access to the Admin Portal
This is the error from the verbose log:
2017-11-15 23:07:51:836 I [3044:7] QPM.Service.Storages.dll XmlStorage.getInstanceRootElement() >> Get root storage node for nodePath: QPM[@realmId='7B5F30610C75A6959273FBF9458FC93C3CF936A81BD1DE8BFCBA03484619B91B' and @storageVersion='5']
2017-11-15 23:07:51:838 I [3044:7] QPM.Service.Storages.dll XmlStorage.decryptProtectedChapterXml() >> Decrypt storage with realmId: 7B5F30610C75A6959273FBF9458FC93C3CF936A81BD1DE8BFCBA03484619B91B using algorithm: TripleDES, keylen: 192
2017-11-15 23:07:51:840 E [3044:7] System.ServiceModel.dll DispatchOperationRuntime.InvokeBegin() >> Service Exception: System.Security.Cryptography.CryptographicException: Bad Data.
at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr)
at System.Security.Cryptography.Utils._DecryptData(SafeKeyHandle hKey, Byte[] data, Int32 ib, Int32 cb, Byte[]& outputBuffer, Int32 outputOffset, PaddingMode PaddingMode, Boolean fDone)
at System.Security.Cryptography.CryptoAPITransform.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount)
at System.Security.Cryptography.CryptoStream.FlushFinalBlock()
at System.Security.Cryptography.CryptoStream.Dispose(Boolean disposing)
at System.IO.Stream.Close()
at QPM.Service.Storages.XmlStorageProtection.Decrypt(String data)
at QPM.Service.Storages.XmlStorage.decryptProtectedChapterXml(XElement xml, XmlStorageProtection protection)
at QPM.Service.Storages.XmlStorage.Load()
at QPM.Service.Storages.SharedStorage.Load()
at QPM.Service.Services.CommonServiceBase.GetTroubleShootingMode()
at SyncInvokeGetTroubleShootingMode(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at QPM.Service.Infrastructure.LogExceptionsInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
2017-11-15 23:07:51:842 I [3044:7] QPM.Notifications.dll NotificationManager..ctor() >> [Begin]
2017-11-15 23:07:51:844 I [3044:7] System.ServiceModel.dll DispatchOperationRuntime.InvokeBegin() >> [End]
2017-11-15 23:07:51:845 I [3044:7] QPM.Notifications.dll NotificationManager.Notify() >> [Begin]
2017-11-15 23:07:51:846 I [3044:7] QPM.Notifications.dll NotificationManager.Notify() >> Message tile:
2017-11-15 23:07:51:848 I [3044:7] QPM.Notifications.dll NotificationManager.Notify() >> Message text: Service: QPM.Service.Services.AdminService
Exception: System.Security.Cryptography.CryptographicException: Bad Data.
at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr)
at System.Security.Cryptography.Utils._DecryptData(SafeKeyHandle hKey, Byte[] data, Int32 ib, Int32 cb, Byte[]& outputBuffer, Int32 outputOffset, PaddingMode PaddingMode, Boolean fDone)
at System.Security.Cryptography.CryptoAPITransform.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount)
at System.Security.Cryptography.CryptoStream.FlushFinalBlock()
at System.Security.Cryptography.CryptoStream.Dispose(Boolean disposing)
at System.IO.Stream.Close()
at QPM.Service.Storages.XmlStorageProtection.Decrypt(String data)
at QPM.Service.Storages.XmlStorage.decryptProtectedChapterXml(XElement xml, XmlStorageProtection protection)
at QPM.Service.Storages.XmlStorage.Load()
at QPM.Service.Storages.SharedStorage.Load()
at QPM.Service.Services.CommonServiceBase.GetTroubleShootingMode()
at SyncInvokeGetTroubleShootingMode(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at QPM.Service.Infrastructure.LogExceptionsInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
2017-11-15 23:07:51:849 I [3044:7] QPM.Notifications.dll NotificationManager.Notify() >> Message Recipients:
2017-11-15 23:07:51:850 I [3044:7] QPM.Notifications.dll NotificationManager.Notify() >> Message Scenario Short Name:
2017-11-15 23:07:51:852 I [3044:7] QPM.Notifications.dll NotificationManager.Notify() >> Message Scenario Result: CriticalError
Any help?