This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Realm instances not seeing each other

I'm working on a migration from 5.6.x to 5.7.1.

We have two servers that we want to sync up. The secondary instance is able to see the Primary instance, at least in the General settings tab, however the Primary is unable to see the secondary. We have verified firewall settings and the ports used in the realm initialization settings. We can also determine two way communication on the port configured.

Is there additional configurations necessary to get the instances to sync with each other outside of the general settings options?

Parents

0 Stephen.Yeomans over 6 years ago

Please make sure the shared.storage file is listing the correct server role for each instance, one should be primary and the other should be secondary.

1) Open the local.storage on Notepad and locate the word "Secondary" or "Primary" C:\ProgramData\One Identity\Password Manager
setting name="role" value="Secondary"
Change the "Secondary" to "Primary" or visa versa
2) Save the file.
3) Restart the Password manager service.

You may have to perform another export/import from other to the other to start replication.
Cancel
Up 0 Down

Cancel

Reply

0 Stephen.Yeomans over 6 years ago

Please make sure the shared.storage file is listing the correct server role for each instance, one should be primary and the other should be secondary.

1) Open the local.storage on Notepad and locate the word "Secondary" or "Primary" C:\ProgramData\One Identity\Password Manager
setting name="role" value="Secondary"
Change the "Secondary" to "Primary" or visa versa
2) Save the file.
3) Restart the Password manager service.

You may have to perform another export/import from other to the other to start replication.
Cancel
Up 0 Down

Cancel

Children

No Data

Endpoint Privilege Management

Realm instances not seeing each other