Hello,
I installed OfflinePasswordReset_x64.msi to Windows 10 Pro but option is not present in GINA.
SecurePasswordExtension_x64.msi is present instead.
What I miss?
Thanks
s
Hello,
I installed OfflinePasswordReset_x64.msi to Windows 10 Pro but option is not present in GINA.
SecurePasswordExtension_x64.msi is present instead.
What I miss?
Thanks
s
Hi Stefano,
Will you make sure that you have enabled the setting "Display the Offline Password Reset button" in group policy and deployed it to the Windows 10 computer.
You can verify that…
Hi Stefano,
Try this.
support.oneidentity.com/.../how-to-manually-override-password-manager-selfservice-url-86632-
Regards,
Jim
Hi Stefano,
Will you make sure that you have enabled the setting "Display the Offline Password Reset button" in group policy and deployed it to the Windows 10 computer.
You can verify that the setting has been deployed by checking the registry on the Windows 10 machine.
If the setting is enabled but you still don't see the link then please open a support case and we will have a look at it more closely.
Regards,
Jim Casey
Hello,
I noticed that the option Offline Passord Reset is not visible in GINA unless SPE is installed too. Is it right?
However after the first step (dialog with qrcode) I get this error. What I miss?
Thanks
Hi Stefano,
That's correct. The SPE must be installed first and then the OPR tool.
Will you open a service request and we will look at the SPE error that you are getting.
Regards,
Jim
Hi Stefano,
That's correct. The SPE must be installed first and then the OPR tool.
Will you open a service request and we will look at the SPE error that you are getting.
Regards,
Jim