How to attach screenshot with this question?
Is it Windows Product key , what does it mean? Is it any Windows Server Activation key? Product Key like Office key?
There are 2 types of licenses you will need to deploy the SPP virtual appliance. The first is the actual license for the SPP application. You will get this via the evaluation process. this file is uploaded to the appliance. It has a .div extension. There is a separate license for SPP and SPS which will need to be installed even if you are deploying the external virtual SPS. Without it you cannot make SPP initiated session requests.
Next you must supply a valid Microsoft Server license. This is not supplied by One Identity. It is the customer responsibility to provide this key. You can either use a KMS server or enter a valid license key. If you enter a key then the appliance image will need access to the internet to validate the key.
The virtual machine needs a Server 2016 license.
You can find more details of licensing in the Safeguard Administration guide and you may want to check out the knowledge base where you will find:
Which will give you more information.
Does the Virtual Appliance require a Microsoft license?
Yes, in order to be compliant a Microsoft license is required. This applies to customers, partners, trials etc.
Is a Micrsofot license included when SPP is purchased?
No.The customer must use their own license.
What license is required?
A Windows 10 LTSC (Long Term Servicing Channel) license is required. If the customer does not have a volume license agreement with Microsoft they will need to purchase one of two Microsoft products:
I am guessing you did not login before you tried to retrieve this KB.
Sorry. Other than to try another product key I cannot make any other suggestions.
I'm not sure why you are having an issue. I don't have any details of the exact MS server key you need to deploy and we know MS are very good at making OEM key requirements different to their distributed versions so you could have a valid key but just not quite the right one to support the build.
Other than the KB with the FAQ in it I sent you I can only find this from the admin guide:
The Safeguard for Privileged Passwords virtual appliance requires a valid Microsoft Volume License Agreement that includes licensing for Windows 10 Enterprise. Privileged sessions is available via a join to Safeguard for Privileged Sessions.
So I wonder if you had an Enterprise server key it would work.
I can only suggest you log a call with support mentioning the FAQ and asking them for a specific version that will work.
I checked that link again and it only works for me if I am logged in so I suspect you do not have the correct permissions assigned to your account.