Safeguard SPS integration with Mobaxterm client

I have some challenges in our environment:

1- I have client use Mobaxterm SSH to connect to  servers through SPS, but when he connect and the session is open when he changes the directory in CLI section, the section GUI should change and follow the terminal changing directory (someone tolled me you should enable SFTP in SSH channal) but not working or i didn't know how to configure it right.!

also

when the client duplicate a tap on Mobaxterm the old session dose not duplicated as well. but it handle it as new tab. is there any solution for it!

lastly

(we have 3 services each service has it's own user to run it) when the client  change from the current user to anther user to run diffrent service it's shown not found.

the user does not face any issue when it connect ssh directly to server with out SPP or SPS.

i happy to here your thoughts.