Hello,

I’m running an SPS hardware appliance on version 7 LTS, but I’ve lost the administrator credentials for both the web GUI and the shell’s root account. Is there any way to recover or reset them?

Thank you.

Daniele

I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

We are facing an issue where users have requested to view the account/password description once it has been requested via "My requests"? Is there any way to view it?

The description to an account is only visible when we make a request and it…

Hi all,

We are having an SSH authentication failure with some routers with a message like this.

(svc/vDAomVnG2MmMHbRhqh5Gy4/ssh:10/ssh): User authentication failure on server; username='myuser', gateway_user=''

After some investigation…

After upgrading to 7.0.2 we are seeing issue for functional accounts password change. Requests are being stuck with error. this was a working environment with 7.0 base LTS until the latest upgrade has been applied. I've verified in Assets AD sync is successfully…

Hi Team,

In the previous two weeks, we noticed one account on a Solaris asset getting Password check mismatch error daily. the asset has multiple accounts but the issue is happening on one account only.

We have tried changing the password from SPS Console…

Hi,

I use a physical SPP 6.0 appliance.
I need to use 2 network interfaces. One for management and one for service.

But I can only configure the X0 interface. Can the X1 interface also be changed?

Regards

Hi all,

where i can schedule the oracle password change account?

I need to force change at the end of request time validity, plus 5 minutes.

Thanks

-cmb