• Seeking Solution: SPP Entitlements and User-to-Server Access Mapping Issue

    I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

  • Safeguard Approve from Email

    Hello Experts,

    I am looking to have easy approval process for safeguard requests. Current flow I see has email notification and have to login to safeguard to approve, I'm looking to approve it directly from email if a button is possible or through mobile…

  • Establishing a session from web client

    Dears ,, 

    I have an entitlement with SSH policy for user to establish their session from SPP Desktop client, however when they access the Safeguard from web client there is no Play button icon, instead there is an option which is “Download Putty” but…

  • VNC connection through SPS it not working

    Hi,

    I am trying to connect RealVNC through VNC connection of SPS.

    I setting proxy IP of SPS in RealVNC but it is not working giving error 

    Unable to connect via (IP SPS :9500) : Timed out waiting for a
    response from the computer

    did any one receive this issue…

  • SPS problem - session does not terminate

    It is necessary to develop new functionality for additional control:

    automatic termination of the session upon reaching the end of the time interval specified in the established time policy associated with the channel policy.

  • MSSQL connection through SPS it not working with Windows authentication

    Hi,

    I am trying to connect SQL management studio to a SQL server through MSSQL connection of SPS.

    The connection using the Windows authentication is not working giving error 

    No username specified
    A connection was successfully established with the server…

  • Safeguard SPS - Access archived sessions

    Hi,

    Hope you all are safe.

    I have an inquiry about play archived recorded videos through SPS search panel.

    I just found the archived sessions logs, and couldn't play rendered videos or check analytical behavior.

    and kindly verify please in case of…

  • Web UI issues with RDP sessions

    Hello,

    We have Safeguard for Privileged Passwords, version 2.11 installed and we have two issues with the Web UI:

    -First issue:

    When a user requests a session and click on the play button to start the session it shows this message: 

    "Session launched.…