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Customized workflow approval process

Good day to all..

We got a request from the customer saying.. If a user added to a specific group, workflow trigger a approvals mail to user's manager.

We selected "Manager of person being added or removed from a Target group", in "Approvers Selection" Wizard. But no luck.

Please advise to fulfill this requirement.


Thanks in Advance.

  • This may seem like a silly question but do all of your users have their Manager attribute populated?

    Also, when you are testing, make sure you are doing so as a regular delegated user and not an ARS Admin.