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User Creation Workflow - Name Collisions

I've set up a workflow that creates secondary Admin Accounts based off of the first character of a first name, last name, and then 'a'. So John Smith would be It works great except for when we already have a Jake Sam for instance. It simply does not create the admin account. Is there a way to force error handling to recognize the collision and do anything with the issue?

  • Hi Dylan,

    In this case, I would suggest targeting a specific container for these admin accounts where you can create and assign a Logon Name Generation Policy that will contain a rule to build the logon name with the option of adding a uniqueness number in case an existing account is found. Remove the calculations to provide the logon name from the workflow and let the policy do the work.

    Have a look at the screen shot for the above example rule.