Resetting a users account within active roles just hangs

Hello,

We are having an issue when we log in to active roles console and attempt to reset a users password where upon clicking ok after setting the password it just hangs indefinitely. Other operations within AR still work fine but not password resets and I have tested that the svc account does have the permissions to perform the password reset and it can change it fine when launching ADUC as the svc account.

Can anyone provide any avenues to go down?

Thanks. 

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