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ActiveRoles 7.4.3 service crashes about once a week?

nate colosimo
over 2 years ago

The Active Roles Administration Service service terminated unexpectedly.  It has done this () times.
event 7034
Happens at random intervals.

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  • 0 over 2 years ago

     Hi  

    The reason for a crash can be varied, as   has said we'd need to understand what has occured around the same time that the crash is being reported, when the issue initially started, plus what could have possibly changed within the environment around that time (patches, new GPO settings, security being tightened).

    Also it would be useful to understand how old the implenation of ARS is, but also if your organization upgrade from a previous version (if so which one).

    If you can, I would also suggest you raise a Service Request (SR), as some of the information required might also mean looking from a log file from ARS (DS.log), which is a very large file (that is if we can predict when its going to happen).

    Kind regards

    Stu

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  • 0 over 2 years ago

     Hi  

    The reason for a crash can be varied, as   has said we'd need to understand what has occured around the same time that the crash is being reported, when the issue initially started, plus what could have possibly changed within the environment around that time (patches, new GPO settings, security being tightened).

    Also it would be useful to understand how old the implenation of ARS is, but also if your organization upgrade from a previous version (if so which one).

    If you can, I would also suggest you raise a Service Request (SR), as some of the information required might also mean looking from a log file from ARS (DS.log), which is a very large file (that is if we can predict when its going to happen).

    Kind regards

    Stu

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