• State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 95 subscribers
  • Views 4042 views
  • Users 0 members are here
Options
Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Deny request via link in mail not considering VI_ITShop_ApproverReasonMandatoryOnDeny

michele.polizio
over 8 years ago

Hi,

I check in web portal and see that there is a parameter VI_ITShop_ApproverReasonMandatoryOnDeny the is set to false that control the compulsoriness of the reason when the user deny an approval step.

But if I set to true the parameter, I can still deny without entering a reason if click on the link in the default approval mail sent to the approver.

Is this a bug? I think that click on deny in the mail sent to approver  shoudl consider this parameter too.

Any workaround?

 

Parents
  • 0 over 8 years ago
    Are you referring to the approval by mail or are you routed to the web portal for the deny?

    If the first one is the case, the parameter you are referring to is a Web Portal setting and not a global one and therefor not considered by the approval by mail process.
Reply
  • 0 over 8 years ago
    Are you referring to the approval by mail or are you routed to the web portal for the deny?

    If the first one is the case, the parameter you are referring to is a Web Portal setting and not a global one and therefor not considered by the approval by mail process.
Children
No Data