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DGE add DFS

I use DGE 7.1.1, last fix (to 7.1.1.18). 

I installed agents to Windows file servers. Then I tried to add DFS to publish shared folders with friendly DFS names (with share name, no server name). After adding DFS root using Manager I opened list of folders (double click to share name in Maanged hosts). I receive errors: 

Issue Text
An error occurred while attempting to retrieve information for the share '\\DCMAIN\DH'. System.ComponentModel.Win32Exception: Access is denied
An error occurred while attempting to retrieve information for the share '\\DCMAIN\DH'. Access was denied while attempting to perform the requested operation.

And when I try to access shares I receive errors:

Issue Text
System.ComponentModel.Win32Exception: Access is denied

In documentation there is information that I don't need to install agents on DFS root hosts. 

When I access to shares using service account (whish run DGE service, Manager) I can list foldeers.

What can be the problem?

 

There is logs:

<event logger="Quest.Titan.Server.Util.Authorization.ServerCallManager" timestamp="1490967064831" level="ERROR" thread="28">
<message><![CDATA[Access to perform the operation 'Get Resource Security' on resource '\\DCMAIN\DH' was denied to the service account. ]]></message>
<exception><![CDATA[Quest.Titan.Common.Exceptions.SystemPlatform.ServiceAccountAccessDeniedException: Access to perform the operation 'Get Resource Security' on resource '\\DCMAIN\DH' was denied to the service account.
at Quest.Titan.Server.ServiceHosts.EnterpriseBrowsingHost.<>c__DisplayClass8.<GetResourceSecurity>b__6()
at Quest.Titan.Server.Util.Authorization.ServerCallManager.WebServiceCallAsUser[T](String dialogFeatureRequired, Func`1 function)]]></exception>
<locationInfo file="Unknown" line="0" function="WebServiceCallAsUser" />
</event>
<event logger="Quest.Titan.Server.Contracts.Faults.ExceptionFaultTranslator" timestamp="1490967064831" level="ERROR" thread="28">
<message><![CDATA[Access to perform the operation 'Get Resource Security' on resource '\\DCMAIN\DH' was denied to the service account. ]]></message>
<exception><![CDATA[Quest.Titan.Common.Exceptions.SystemPlatform.ServiceAccountAccessDeniedException: Access to perform the operation 'Get Resource Security' on resource '\\DCMAIN\DH' was denied to the service account.
at Quest.Titan.Server.ServiceHosts.EnterpriseBrowsingHost.<>c__DisplayClass8.<GetResourceSecurity>b__6()
at Quest.Titan.Server.Util.Authorization.ServerCallManager.WebServiceCallAsUser[T](String dialogFeatureRequired, Func`1 function)]]></exception>
<locationInfo file="Unknown" line="0" function="MapFaultFromException" />
</event>
<event logger="Quest.Titan.Server.ServiceHosts.ManagedHostsHost" timestamp="1490967075691" level="INFO" thread="106">
<message><![CDATA[IManagedHosts.GetDfsTargets: \\domain.name\dh\IT-Home True False]]></message>
</event>
<event logger="Quest.Titan.Server.Util.Authorization.ServerCallManager" timestamp="1490967075691" level="ERROR" thread="106">
<message><![CDATA[Access is denied]]></message>
<exception><![CDATA[System.ComponentModel.Win32Exception (0x80004005): Access is denied
at Quest.Titan.Common.Shared.SimpleCache`2.GetValue(TKey key)
at Quest.Titan.Server.Util.ResourceUsage.DfsPathInformation..ctor(String path)
at Quest.Titan.Server.Data.ManagementData.GetDfsTargets(String dfsPath, Boolean managed, Boolean valid)
at Quest.Titan.Server.ServiceHosts.ManagedHostsHost.<>c__DisplayClass9.<GetDfsTargets>b__8()
at Quest.Titan.Server.Util.Authorization.ServerCallManager.WebServiceCallAsUser[T](String dialogFeatureRequired, Func`1 function)]]></exception>
<locationInfo file="Unknown" line="0" function="WebServiceCallAsUser" />
</event>
<event logger="Quest.Titan.Server.Contracts.Faults.ExceptionFaultTranslator" timestamp="1490967075691" level="ERROR" thread="106">
<message><![CDATA[System.ComponentModel.Win32Exception (0x80004005): Access is denied
at Quest.Titan.Common.Shared.SimpleCache`2.GetValue(TKey key)
at Quest.Titan.Server.Util.ResourceUsage.DfsPathInformation..ctor(String path)
at Quest.Titan.Server.Data.ManagementData.GetDfsTargets(String dfsPath, Boolean managed, Boolean valid)
at Quest.Titan.Server.ServiceHosts.ManagedHostsHost.<>c__DisplayClass9.<GetDfsTargets>b__8()
at Quest.Titan.Server.Util.Authorization.ServerCallManager.WebServiceCallAsUser[T](String dialogFeatureRequired, Func`1 function)]]></message>
<locationInfo file="Unknown" line="0" function="MapFaultFromException" />
</event>

Parents
  • We found that the issue happened because we forgot to add DFS namespace server as managed hosts.
    Later we fount error thet we can't manager server remotely
    After installing agents on DFS namespace servers and granting service account local administrator rights we solved this issue
    Thank you!
Reply
  • We found that the issue happened because we forgot to add DFS namespace server as managed hosts.
    Later we fount error thet we can't manager server remotely
    After installing agents on DFS namespace servers and granting service account local administrator rights we solved this issue
    Thank you!
Children
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