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Processes not triggered for IT Shop Requests

Hi

I'm using V8.0.1 migrated from 7

I published some products on the IT Shop and configure approval policy for them.

When customers request the items, not processes come to the job queue, even after approval, no jobs are triggered to assign the requested items.

I tried both for EBS entitlements and AD Groups, same issue.

Service Broker, Triggers are enabled in Sql server. 

I'm using App Server also.