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Selecting a reference user to copy its products assigned does not show all the assigned products of the user

Hi,

When I am trying to raise a request using "select reference user", it is not showing all the requested and assigned products of this user. What might be the cause for this? Please help

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0 Hanno Bunjes over 7 years ago

See the WebDesigner component VI_ITShop_ProductSelection_ReferenceUser. The component shows only entitlements that have a PersonHasObject entry. This means that, for example, some types of resources are not included.
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0 ruchita.mantri over 7 years ago in reply to Hanno Bunjes

Hi Hanno,

I dont have much idea about web designer. Can you please elaborate on where should I check what? Thank you
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0 Hanno Bunjes over 7 years ago in reply to ruchita.mantri

What type (table) of group or resource is missing?
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0 ruchita.mantri over 7 years ago in reply to Hanno Bunjes

so my observation is custom application roles requests are not getting displayed then 3 products are there for which I need to pass input parameters.. these requests are also not displayed in the list. Version I am using is 8.0
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0 ruchita.mantri over 7 years ago in reply to Hanno Bunjes

Hi Hanno,

Please help me resolve this isssue
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0 ruchita.mantri over 7 years ago in reply to Hanno Bunjes

Hi Hanno,

Please help me resolve this isssue
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