Selecting a reference user to copy its products assigned does not show all the assigned products of the user

I believe it only shows those products your current recipient is entitled to request.

As of now, all users are entitled to request all products. One observation here is only products which has some entitlement(system role, account definition, etc) are displayed when we select reference user. I have other requestable products as well like "Create system account" where at the end there is no entitlement but a system account can be created for the user. So, what might be going wrong here? or is this the expected functionality?

even application role (custom) request of reference user is not coming up in the list. 

Can the recipient request the missing products if he requests them directly? 

And, what version are you using?

See the WebDesigner component VI_ITShop_ProductSelection_ReferenceUser. The component shows only entitlements that have a PersonHasObject entry. This means that, for example, some types of resources are not included.

Hi Hanno,

I dont have much idea about web designer. Can you please elaborate on where should I check what? Thank you

What type (table) of group or resource is missing?

so my observation is custom application roles requests are not getting displayed then 3 products are there for which I need to pass input parameters.. these requests are also not displayed in the list. Version I am using is 8.0

yes the recipient can request the missing products directly

Hi Hanno,

Please help me resolve this isssue