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Job server is not processing anything

ruchita.mantri
over 5 years ago

Hi,

We have configured job server remotely and updated jobservice.cfg file. And we added the entry of job server in Designer. Service of this job server is running properly but jobs are not getting executed by this job server. We restarted the service, server but nothing is working out. Please guide to resolve this issue. Thank you.

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  • 0 over 5 years ago

    It sounds like the job server is not properly configured.  If you browse to the web page, is the server servicing any queues?

  • 0 over 5 years ago in reply to George Cerbone

    When I browse the web page it shows "Executing instance for queue \RemoteJobServer2". And this is our queue name

  • 0 over 5 years ago in reply to ruchita.mantri

    And...is that where your jobs are being generated?

  • 0 over 5 years ago in reply to George Cerbone

    Yes and there are no errors in the logs. One more point to add this job service communicates with DB via App server. 

  • 0 over 5 years ago in reply to ruchita.mantri

    I am assuming that there are jobs in the \RemoteJobServer2 queue that are not getting picked up.  Have you checked the log on the job server?  is the server checking that queue?

  • 0 over 5 years ago in reply to George Cerbone

    yes it is checking the queue. It shows below info in logs

    2018-07-16 13:14:14 +00:00 - Info: Last process step request succeeded.
2018-07-16 13:15:44 +00:00 - Info: Requesting process steps for queue \REMOTEJOBSERVER2.
2018-07-16 13:15:44 +00:00 - Info: Last process step request succeeded.
2018-07-16 13:17:14 +00:00 - Info: Requesting process steps for queue \REMOTEJOBSERVER2.
2018-07-16 13:17:14 +00:00 - Info: Last process step request succeeded.
2018-07-16 13:18:44 +00:00 - Info: Requesting process steps for queue \REMOTEJOBSERVER2.
2018-07-16 13:18:44 +00:00 - Info: Last process step request succeeded.
2018-07-16 13:20:14 +00:00 - Info: Requesting process steps for queue \REMOTEJOBSERVER2.
2018-07-16 13:20:14 +00:00 - Info: Last process step request succeeded.
2018-07-16 13:21:44 +00:00 - Info: Requesting process steps for queue \REMOTEJOBSERVER2.
2018-07-16 13:21:44 +00:00 - Info: Last process step request succeeded.
2018-07-16 13:23:14 +00:00 - Info: Requesting process steps for queue \REMOTEJOBSERVER2.
2018-07-16 13:23:14 +00:00 - Info: Last process step request succeeded.
  • 0 over 5 years ago in reply to ruchita.mantri

    What 's the result of

    select Queue, Ready2EXE , Count(*) from JobQueue
	group by Queue, Ready2EXE
	order by 1,2

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