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How to assign a Group to one of my accounts in ITShop

Hello,

I have multiple account in the same Target System and I want to request some Service Item in ITShop for only one account.

I just created a custom field in PersonWantOrg and ShoppingChartItem tables, that is a foreign key to the UNS_AccountB table.

Then I assigned that custom field to a Request Properties (with a filter to my accounts) that is associated to a Service Item.

Now, when I add that Service Item to my Shopping Chart in ITShop, I can select which account have to be associated with my request.

How can I assign the Group (associated with the Service Item) with my chosen account?

Thanks,

Andrea

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  • You haven't specified your version, but you should really think about using the master- / subidentity model. That would avoid the whole customizing stuff as you would request the group memberships explicitly for the sub-identity assigned to the correct account.

    But this depends a little bit about the number of accounts in the same target system you are talking about.

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