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Active roles quick connect

sbourgeois
over 6 years ago

Hello,

i Have a problem with 1 account synchronization, because the quest system said:

An error occured while creating the object 'xxxxxx'
The object already exists.

So when I go into my AD target, it does not exist..

it is impossible for me to synchronize this account

Do you have any solution?

thanks

Parents
  • 0 over 6 years ago

    This is the Identity Manager forum.  Is this an Identity Manager error you referring to or an error from Quick Connect?

  • 0 over 6 years ago in reply to Robert Sandri

    Sorry, this concerns a quick connect error

  • 0 over 6 years ago in reply to sbourgeois

    Similar to the Identity Manager solution proposed above, Quick Connect needs matching rules configured so that it has a way to correctly associate an existing user with something you are syncing.  These rules are not created automatically and you must create them yourself.  They are not optional. QC has a flexible rules-based approach and like Identity Manager lets you preview your matching logic against your target systems before you commit changes and perform the match.

    If you re-post this question in the Quick Connect forum, you will find excellent help.

    Also - you are running a very old and unsupported version of Quick Connect. You should upgrade.

Reply
  • 0 over 6 years ago in reply to sbourgeois

    Similar to the Identity Manager solution proposed above, Quick Connect needs matching rules configured so that it has a way to correctly associate an existing user with something you are syncing.  These rules are not created automatically and you must create them yourself.  They are not optional. QC has a flexible rules-based approach and like Identity Manager lets you preview your matching logic against your target systems before you commit changes and perform the match.

    If you re-post this question in the Quick Connect forum, you will find excellent help.

    Also - you are running a very old and unsupported version of Quick Connect. You should upgrade.

Children
  • 0 over 6 years ago in reply to Robert Sandri

    Correction - the Active Roles forum.  Quick Connect is no longer sold as a separate product.  For a time, it was freely included with ActiveRoles Server 6.x.  With Active Roles 7.x, we now have a updated component we call the Active Roles Synchronization Service.  For this reason, the best place for your Quick Connect questions is the Active Roles forum.