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Job servers are not processing any jobs

ruchita.mantri
over 4 years ago

Hi,

Job servers are not processing anything. I checked the logs and there is no error. Tried configuring it twice still did not work and this used to work before. Also, I noticed that there is a warning in Database journal 

"Processing is disabled (wait for filled QBMFileRevision)." Just wondering if this is the issue. Please help. Thank you.

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  • 0 over 4 years ago

    That would do it. It is saying processing is disabled. Looks like you are doing a file update.

  • 0 over 4 years ago in reply to Troy Grandy

    Hello,

    We have the exact same issue for another client.

    There was an unexpected reboot during the installation of Exchange Hybrid modules (OneIM v8.0.2). I do not know when the reboot exactly happened but probably when there was the pop-up to authenticate with a system user.

    After the reboot, we did a full compilation with DBCompiler. DBQueue tasks are running but processes are not.

    No error in  the monitoring page but we have warnings in the Dialog Journal. Main ones:

    * Processing is disabled (wait compiler)

    * Processing is disabled  (wait for filled QBMFileRevision).

    Any idea to resolve this?

    @ Ruchita: Did you solve your problem?

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  • 0 over 4 years ago in reply to Troy Grandy

    Hello,

    We have the exact same issue for another client.

    There was an unexpected reboot during the installation of Exchange Hybrid modules (OneIM v8.0.2). I do not know when the reboot exactly happened but probably when there was the pop-up to authenticate with a system user.

    After the reboot, we did a full compilation with DBCompiler. DBQueue tasks are running but processes are not.

    No error in  the monitoring page but we have warnings in the Dialog Journal. Main ones:

    * Processing is disabled (wait compiler)

    * Processing is disabled  (wait for filled QBMFileRevision).

    Any idea to resolve this?

    @ Ruchita: Did you solve your problem?

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