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Performance problem with request submission

artiukhin
over 4 years ago


Hi,

we have a performance problem with request submission. If there are 20+ items in shopping cart then submit takes longer than desired.
I think that I read about configuration option that changes submission behavior: PersonWantsOrg is created with OrderState=New and then is picked up by scheduler. But I can't find it.

Does such option exist?

Regards,
Ivan

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  • 0 over 4 years ago

    Hello,

    There could be a few reasons why this is taking longer than desired.  How long is the submission taking for 20 items?  How long for 1?

    What is your version?

    Trevor

  • 0 over 4 years ago in reply to Trevor Pike

    We are using 8.1

    I tried to reproduce the problem in vanilla environment and I also see a performance problem.

    In test environment I have only 2 persons; I ran a script to create and publish 250 multirequestable\unsubscribable resources

    When user select 20 products(via checkboxes) it takes 10seconds to put them into shopping cart.

    When I submit this cart it takes 22seconds. 

    Test environment does not have much CPU and RAM but in PROD (and other environments) the best what we had was 

    4-5 items per second when adding to cart

    3-4 items per second when submitting the cart

    Usually it is even slower.

    Is there any document that describes what performance should be expected?

    I turned on trace log. I don't see any specific place that is slow.

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  • 0 over 4 years ago in reply to Trevor Pike

    We are using 8.1

    I tried to reproduce the problem in vanilla environment and I also see a performance problem.

    In test environment I have only 2 persons; I ran a script to create and publish 250 multirequestable\unsubscribable resources

    When user select 20 products(via checkboxes) it takes 10seconds to put them into shopping cart.

    When I submit this cart it takes 22seconds. 

    Test environment does not have much CPU and RAM but in PROD (and other environments) the best what we had was 

    4-5 items per second when adding to cart

    3-4 items per second when submitting the cart

    Usually it is even slower.

    Is there any document that describes what performance should be expected?

    I turned on trace log. I don't see any specific place that is slow.

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