Error while deploying agent for DGE

Hi,

I am currently integrating One Identity Manager v. 8.1.5 with the Data Governance module.

While deploying the agents for the Local Windows Computer and the Generic Host Type, the following error appears in the DGE log:

Value cannot be null.
Parameter name: info

More specifically, the exception is the following:

System.ArgumentNullException: Value cannot be null.
Parameter name: info
at QAM.Server.InternalServices.ManagedDomains.GetResolvedManagedDomainFromCache(ManagedDomainInfo info)
at QAM.Server.Authorization.Elevator.Elevate(String name, NameType nameType)
at QAM.Server.InternalServices.AgentStates.PreparingForAgentInstallState.CheckDeploymentRegistryKey(AgentInfo agentInfo)
at QAM.Server.InternalServices.AgentStates.PreparingForAgentInstallState.PrepareForInstall(AgentInfo agentInfo)
at QAM.Server.InternalServices.AgentStates.PreparingForAgentInstallState.DoWork()

Are there any configuration that we missed during the deployment?

Thank you.

0 Troy Grandy over 1 year ago

Do you have a managed domain set?
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0 michaela chirio over 1 year ago in reply to Troy Grandy

Yes, I set the managed domain but I also get the following error while trying to set the managed path:

QAM.Common.Exceptions.ResourceManagement.DomainIsNotManagedException: The domain in which the operation was attempted is not registered as a managed domain.
at QAM.Client.Concrete.Wcf.ResourceEnumeration.GetChildResourcesWithoutManagedHostId(ResourceType resourceType, String hostname, String domainName, String resourcePath, Dictionary`2 filter)
at QAM.Client.Controls.HostDataRootsPicker.HostDataRootsPickerControl.GetChildResources(ResourceType resourceType, ManagedHostInfo hostInfo, String resourcePath, Dictionary`2 filter)

However, the managed domain that I set is the correct one.
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0 Troy Grandy over 1 year ago in reply to michaela chirio

And that domain is synchronized with Identity Manager correct? Are you using the DGEAdmin to set this?
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0 michaela chirio over 1 year ago in reply to Troy Grandy

Yes, I synchronized Identity Manager with AD and the Service Account is DGE admin
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0 Troy Grandy over 1 year ago in reply to michaela chirio

And finally are you logged into the windows host as that service account? DGE uses the logged on account for authority.
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0 michaela chirio over 1 year ago in reply to Troy Grandy

Yes, I am. I am running the Data Governance with a service accunt and when restarting the service we have the following error in the DGE log:

Failed to create/update the DataGovernance.Server Active Directory Service Connection Point!

Could this be related to a lack of permissions?
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Error while deploying agent for DGE